Question 1

What is FESTIC?

Accepted Answer

FESTIC — Femmes Sénégalaises du Secteur du Numérique — is an association uniting more than 200 women ICT professionals across Senegal. It trains, connects and carries the voice of women in tech to decision-makers.

Question 2

Is FESTIC women-only?

Accepted Answer

Membership is for women working in the digital sector. But anyone can support the association: donate, volunteer, become a partner, or attend events open to the public.

Question 3

Does FESTIC operate outside Dakar?

Accepted Answer

Yes. Our training sessions and gatherings reach several regions of Senegal, and the network keeps expanding with each edition. Details are given on each programme's page.

Question 4

Who runs the association?

Accepted Answer

A volunteer executive board, chaired by the President of FESTIC. You'll find the full board and the President's letter in the “About us” section.

Question 5

Where can I read the statutes and activity reports?

Accepted Answer

The Governance page presents the statutes and how the association operates; the Reports page hosts the published activity and financial reports.

Question 6

How do I contact the FESTIC team?

Accepted Answer

Through the form on the Contact page, choosing the subject closest to your request: it routes your message straight to the right person.

Question 7

I found a technical problem on the site — what should I do?

Accepted Answer

Use the “Report a bug” page: it sends your report straight to the technical team, with the context needed to reproduce it. You get a reference, then an answer at each step of the handling.

Question 8

How do I become a FESTIC member?

Accepted Answer

Create your account, then fill in the membership form from your member area. The board reviews your application, and your status is activated once approved.

Question 9

What's the difference between an account and a membership?

Accepted Answer

An account is free: it lets you track your requests and registrations. Membership additionally unlocks the member card, the directory and members-only programmes.

Question 10

How is the membership fee paid?

Accepted Answer

The fee is settled offline, following the terms shared by FESTIC once your application is approved. No membership payment is taken on the website.

Question 11

How long does approval take?

Accepted Answer

The board reviews applications on a rolling basis. You are notified by email and by a notification in your member area as soon as your membership status changes.

Question 12

What is the member card for?

Accepted Answer

It proves your membership is current. It carries your member number, your photo and a QR code, and stays available at any time from your member area.

Question 13

How can a member card be verified?

Accepted Answer

Scan the QR code on the card, or enter the member number on the verification page. The site instantly shows whether the matching membership is current.

Question 14

How do I appear in the member directory?

Accepted Answer

The directory lists members whose membership is active and who have agreed to be listed. You control your visibility and the details shown from your profile.

Question 15

How do I add my company to the company directory?

Accepted Answer

Register your company from your member profile: it joins the public directory once checked by the team, with its sector and region.

Question 16

What programmes does FESTIC run?

Accepted Answer

Our programmes span sparking vocations among girls, digital skills training, mentorship and entrepreneurship support. The Programmes page holds the full, up-to-date list.

Question 17

What is the Badiène programme?

Accepted Answer

Badiène is our mentorship programme: it pairs a young girl with a mentor from the tech world. Each pair is formed by the programme coordination, which supports the match.

Question 18

How do I join Badiène as a mentor or mentee?

Accepted Answer

From the Get involved page, choose “Become a mentor / mentee” and state your role. The Badiène coordination gets back to you to finalise the match.

Question 19

What is FESTIC Boost Numérique?

Accepted Answer

It is our digital skills training programme, delivered in person across several regions of Senegal. Open sessions are announced in the Programmes and Events sections.

Question 20

Do I need to be a member to attend a training session?

Accepted Answer

It depends on the programme: some sessions are open to all, others are members-only. Access conditions are stated on each programme's page.

Question 21

How do I register for an event?

Accepted Answer

Open the event page and use the registration form. You'll receive a confirmation by email, and the registration appears in your member area if you have an account.

Question 22

Are events open to everyone?

Accepted Answer

Some are public, others are reserved for members or for a given programme. Each event page states clearly who it is for and whether seats remain.

Question 23

I can no longer attend — how do I let you know?

Accepted Answer

Tell us through the Contact page, mentioning the event. Freeing up a seat lets someone else take it.

Question 24

Where can I find photos and videos from the gatherings?

Accepted Answer

In the Media library: photo albums and videos are sorted by event and by date.

Question 25

May I reuse a photo published by FESTIC?

Accepted Answer

Media library content belongs to FESTIC and to the people pictured. Any reuse, in particular for commercial or press purposes, requires a request through the Contact page.

Question 26

What's in the Opportunities section?

Accepted Answer

Jobs, internships, scholarships and calls for projects spotted for the FESTIC community. Each listing states its deadline and how to apply.

Question 27

How do I submit an opportunity or a job offer?

Accepted Answer

Send us the listing through the Contact page. The team checks it before publication: we only relay identified, verifiable offers.

Question 28

How often is content updated?

Accepted Answer

News, events and opportunities are published as the association's life unfolds. Expired listings drop out of the lists automatically.

Question 29

How do I subscribe to the newsletter?

Accepted Answer

Enter your email address in the newsletter sign-up block. You'll then receive our news, events and opportunities.

Question 30

How do I unsubscribe from the newsletter?

Accepted Answer

Every email carries an unsubscribe link at the bottom. One click is enough, and it takes effect immediately.

Question 31

Can I share or comment on an article?

Accepted Answer

Yes: every article has sharing buttons, and comments are open under the posts that call for them. Discussions are moderated.

Question 32

How do I donate to FESTIC?

Accepted Answer

From the donation page: pick an amount, then complete the payment on Wave, in seconds from your phone.

Question 33

What is the minimum donation?

Accepted Answer

Donations start at 500 FCFA. You can pick a suggested amount or enter your own.

Question 34

Is my payment secure?

Accepted Answer

Yes. Payment is handled by Wave: no bank details pass through our site, and you never enter any here.

Question 35

Will I get a receipt?

Accepted Answer

Yes: your receipt is sent immediately after Wave confirms the payment.

Question 36

What are donations used for?

Accepted Answer

They fund our training, the Badiène mentorship and our programme scholarships. You can even direct your donation to the cause of your choice at payment time.

Question 37

How do I become a FESTIC partner?

Accepted Answer

Fill in the “Become a partner” form on the Get involved page. The partnerships team gets back to you to shape the collaboration together.

Question 38

How do I volunteer?

Accepted Answer

The “Become a volunteer” form on the Get involved page lets you share your availability and skills. A few hours are enough to move an initiative forward.

Question 39

I forgot my password — what now?

Accepted Answer

Use the “Forgot password?” link on the sign-in page. A reset link is emailed to you; it stays valid for a limited time.

Question 40

I didn't receive the verification email.

Accepted Answer

Check your spam folder first. If nothing shows up, request a new link from the verification page: the old one may have expired or already been used.

Question 41

How do I protect my account with two-factor authentication?

Accepted Answer

From the Security tab of your member area: scan the QR code with your authenticator app, then enter the six-digit code to confirm activation.

Question 42

How do I update my personal details?

Accepted Answer

In your member area, Profile tab: name, photo, contact details and professional information can be changed at any time.

Question 43

What data does FESTIC collect?

Accepted Answer

Only what is needed for your account, your membership and your registrations. The Privacy page details the data collected, why, and how long it is kept.

Question 44

How do I delete my account and my data?

Accepted Answer

Request it through the Contact page. We delete your personal data, except what the law requires us to keep.

Question 45

Does the site use cookies?

Accepted Answer

Yes, to run properly and to measure audience. Non-essential cookies are only set with your consent, and your choice can be changed from the Privacy page.

Everyquestion,onasinglepage.

About FESTIC

Membership & member area

Programmes & mentorship

Events & media library

Opportunities, news & newsletter

Supporting FESTIC

Account, security & data

Your question isn't here?

Everyquestion,onasinglepage.

About FESTIC

01What is FESTIC?

02Is FESTIC women-only?

03Does FESTIC operate outside Dakar?

04Who runs the association?

05Where can I read the statutes and activity reports?

06How do I contact the FESTIC team?

07I found a technical problem on the site — what should I do?

Membership & member area

01How do I become a FESTIC member?

02What's the difference between an account and a membership?

03How is the membership fee paid?

04How long does approval take?

05What is the member card for?

06How can a member card be verified?

07How do I appear in the member directory?

08How do I add my company to the company directory?

Programmes & mentorship

01What programmes does FESTIC run?

02What is the Badiène programme?

03How do I join Badiène as a mentor or mentee?

04What is FESTIC Boost Numérique?

05Do I need to be a member to attend a training session?

Events & media library

01How do I register for an event?

02Are events open to everyone?

03I can no longer attend — how do I let you know?

04Where can I find photos and videos from the gatherings?

05May I reuse a photo published by FESTIC?

Opportunities, news & newsletter

01What's in the Opportunities section?

02How do I submit an opportunity or a job offer?

03How often is content updated?

04How do I subscribe to the newsletter?

05How do I unsubscribe from the newsletter?

06Can I share or comment on an article?

Supporting FESTIC

01How do I donate to FESTIC?

02What is the minimum donation?

03Is my payment secure?

04Will I get a receipt?

05What are donations used for?

06How do I become a FESTIC partner?

07How do I volunteer?

Account, security & data

01I forgot my password — what now?

02I didn't receive the verification email.

03How do I protect my account with two-factor authentication?

04How do I update my personal details?

05What data does FESTIC collect?

06How do I delete my account and my data?

07Does the site use cookies?

Your question isn't here?